Tell us what happened, which surface you were using, and the email connected to the account. Do not email passwords, sign-in codes, incident photos, or sensitive incident details.
Get help
For sign-in trouble, missing organization access, app errors, or questions about vybesync, email support with the device type and a short description of what you expected and what happened.
Delete an account
Real staff accounts
Open Settings in the vybesync mobile app and choose Delete account. Confirming permanently removes the account, profile, notification tokens, grants, personal submissions, and incident-media objects authored by that user.
Demo and platform-administrator accounts
These shared or privileged accounts do not show the in-app deletion control. Send a request from the email associated with the account. Include the account email and organization name so we can verify the request.
Remove a marketing contact record
Send the email address you used on the website. We will remove the matching Airtable contact data submitted through the marketing form. This request does not search or reconcile a separate pre-cutover Supabase waitlist, and it does not delete a vybesync staff account.
Access, correction, and privacy requests
To ask what information is associated with your account, correct account information, or raise a privacy question, send the account email and organization name. We may need to verify your identity before acting on a request.